Executive Development Programme in Communication Skills: Empathy Building
-- ViewingNowThe Executive Development Programme in Communication Skills: Empathy Building is a certificate course designed to enhance your communication abilities with a focus on empathy. This programme emphasizes the importance of effective communication in the workplace, particularly in leadership roles, where understanding and sharing the feelings of others can significantly improve team dynamics and overall performance.
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⢠Understanding Empathy: Definition and Importance
⢠Developing Active Listening Skills
⢠Non-Verbal Communication for Empathy Building
⢠Emotional Intelligence in Executive Communication
⢠Empathetic Questioning Techniques
⢠Overcoming Communication Barriers in the Workplace
⢠Building Rapport and Trust through Empathetic Communication
⢠Case Studies: Successful Empathetic Communication in Leadership
⢠Role-Play Exercises: Practicing Empathetic Communication
⢠Feedback and Improvement: Enhancing Empathetic Communication Skills
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