Certificate in Admin Communication Strategies and Techniques
-- ViewingNowThe Certificate in Admin Communication Strategies and Techniques is a comprehensive course designed to enhance your administrative communication skills. This program emphasizes the importance of effective communication in the workplace, focusing on writing, speaking, and listening techniques that boost productivity and promote positive relationships.
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⢠Understanding Business Communication
⢠Effective Email Communication for Administrative Professionals
⢠Writing Professional Reports and Proposals
⢠Meeting Management and Minute Taking
⢠Telephone and Virtual Communication Techniques
⢠Cross-Cultural Communication in the Workplace
⢠Communication Ethics and Protocol
⢠Using Business Software for Communication (e.g. MS Office, Google Workspace)
⢠Presentation Skills for Administrative Staff
⢠Crisis Communication and Problem Solving
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