Executive Development Programme in Lean Service Service Performance Optimization

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The Executive Development Programme in Lean Service Performance Optimization is a certificate course designed to empower professionals with the essential skills to optimize service performance in today's dynamic business landscape. In an era where service excellence is critical for organizational success, this course is increasingly important for professionals looking to advance their careers and make a significant impact in their organizations.

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AboutThisCourse

The course focuses on Lean Service, a powerful methodology that helps organizations eliminate waste, reduce variability, and improve flow in service delivery. Throughout the programme, learners will gain hands-on experience with Lean Service tools and techniques, enabling them to streamline processes, enhance customer satisfaction, and drive operational efficiency. By the end of the course, learners will be equipped with the skills and knowledge to lead Lean Service initiatives, making them highly valuable assets in any industry. With a strong emphasis on practical application and real-world examples, this course is in high demand among employers seeking professionals who can hit the ground running and make immediate contributions to service performance optimization efforts.

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CourseDetails

• Lean Service Principles
• Value Stream Mapping for Service Operations
• Waste Reduction in Service Delivery
• Process Improvement Techniques for Services
• Standardization and Continuous Improvement in Services
• Performance Metrics for Lean Service Organizations
• Change Management and Leadership for Lean Service Transformation
• Customer Experience Design for Lean Service Delivery
• Lean Six Sigma for Service Optimization

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotRegulatedAuthorized
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FastTrack GBP £149
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
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StandardMode GBP £99
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
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EXECUTIVE DEVELOPMENT PROGRAMME IN LEAN SERVICE SERVICE PERFORMANCE OPTIMIZATION
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UK School of Management (UKSM)
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05 May 2025
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