Certificate in Lean Service Quality Improvement: Data-Driven Solutions
-- ViewingNowThe Certificate in Lean Service Quality Improvement: Data-Driven Solutions is a comprehensive course designed to equip learners with essential skills for optimizing service quality and driving operational excellence. This program focuses on Lean principles, statistical analysis, and data-driven decision-making to improve service delivery, reduce waste, and enhance customer satisfaction.
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โข Unit 1: Introduction to Lean Service Quality Improvement
โข Unit 2: Data Analysis for Lean Service Quality Improvement
โข Unit 3: Lean Principles in Service Operations
โข Unit 4: Process Mapping and Improvement Techniques
โข Unit 5: Quality Management Tools for Lean Service Improvement
โข Unit 6: Data-Driven Decision Making in Service Quality Improvement
โข Unit 7: Change Management and Continuous Improvement
โข Unit 8: Implementing Lean Service Quality Improvement in Practice
โข Unit 9: Measuring and Evaluating Lean Service Quality Improvement
โข Unit 10: Case Studies in Lean Service Quality Improvement
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- ThreeFourHoursPerWeek
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- TwoThreeHoursPerWeek
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