Professional Certificate in Lean Service Leadership: Future-Ready Skills
-- ViewingNowThe Professional Certificate in Lean Service Leadership: Future-Ready Skills is a career-advancing course designed to equip learners with essential skills for leading and driving continuous improvement in service organizations. This certificate program focuses on the principles and practices of Lean Service, a methodology that emphasizes customer value, eliminates waste, and fosters a culture of continuous improvement.
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โข Unit 1: Introduction to Lean Service Leadership
โข Unit 2: Lean Principles and Methodologies
โข Unit 3: Process Improvement Techniques in Service Industry
โข Unit 4: Change Management and Employee Engagement
โข Unit 5: Data-Driven Decision Making in Lean Service Leadership
โข Unit 6: Continuous Improvement and Innovation in Service Delivery
โข Unit 7: Customer Centricity and Value Stream Mapping
โข Unit 8: Lean Six Sigma and Operational Excellence
โข Unit 9: Digital Transformation and Lean Service Leadership
โข Unit 10: Future-Proofing Leadership Skills for the Lean Service Professional
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- ThreeFourHoursPerWeek
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- TwoThreeHoursPerWeek
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