Advanced Certificate in Lean Service Customer Service Improvement
-- ViewingNowThe Advanced Certificate in Lean Service Customer Service Improvement is a comprehensive course designed to enhance your skills in optimizing service delivery and customer satisfaction. This certification focuses on Lean principles, a proven methodology for eliminating waste, reducing costs, and improving efficiency.
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โข Lean Service Principles & Philosophy
โข Value Stream Mapping for Customer Service
โข Continuous Improvement Techniques in Lean Service
โข A3 Problem Solving in Lean Service Environment
โข Standardized Work and Visual Management in Lean Service
โข Change Management and Leadership in Lean Service Transformation
โข Measuring Lean Service Performance and KPIs
โข Customer Experience (CX) Design in Lean Service
โข Lean Six Sigma Integration in Customer Service Improvement
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- NotAccreditedRecognized
- NotRegulatedAuthorized
- ComplementaryFormalQualifications
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- ThreeFourHoursPerWeek
- EarlyCertificateDelivery
- OpenEnrollmentStartAnytime
- TwoThreeHoursPerWeek
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