Executive Development Programme in Service Operations Management: Next-Gen

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The Executive Development Programme in Service Operations Management: Next-Gen certificate course is a comprehensive program designed to meet the growing industry demand for skilled service operations professionals. This course emphasizes the importance of service operations management in delivering exceptional customer experiences and driving business growth.

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AboutThisCourse

The course content is curated to equip learners with essential skills in process optimization, service innovation, data-driven decision making, and digital transformation. By leveraging cutting-edge technology and industry best practices, this program empowers learners to lead service operations teams and drive operational excellence in their organizations. With a focus on next-generation service operations management, this course prepares learners for the future of work by providing them with the knowledge and skills necessary to succeed in an increasingly digital and customer-centric business environment. By completing this course, learners will be well-positioned for career advancement and success in service operations management.

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CourseDetails

• Service Operations Management Fundamentals
• Next-Generation Service Operations: Trends and Innovations
• Designing Service Operations for Maximum Efficiency
• Lean and Agile Methods in Service Operations Management
• Utilizing Technology in Service Operations: AI, IoT, and Automation
• Customer Experience Management in Service Operations
• Performance Metrics and KPIs in Service Operations
• Change Management and Continuous Improvement in Service Operations
• Supply Chain and Inventory Management in Service Operations
• Risk Management and Business Continuity in Service Operations

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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FastTrack GBP £149
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £99
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
  • CourseMaterials
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EXECUTIVE DEVELOPMENT PROGRAMME IN SERVICE OPERATIONS MANAGEMENT: NEXT-GEN
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UK School of Management (UKSM)
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05 May 2025
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