Advanced Certificate in Service Performance Boost

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The Advanced Certificate in Service Performance Boost is a comprehensive course designed to enhance your service management skills and boost your career prospects. This certification focuses on essential areas such as customer experience strategies, service operations, and performance improvement.

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AboutThisCourse

In today's service-driven economy, there is a high demand for professionals who can deliver exceptional customer experiences and drive business growth. This course equips learners with the latest tools, techniques, and best practices to meet and exceed customer expectations, optimize service operations, and drive continuous improvement. By completing this course, you will gain a competitive edge in the job market and demonstrate your commitment to professional development. You will acquire essential skills that are in high demand across various industries, such as customer service, hospitality, healthcare, and IT. Invest in your career today with the Advanced Certificate in Service Performance Boost and unlock your full potential as a service management professional.

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CourseDetails

• Advanced Service Metrics: Understanding and Measuring Service Performance
• Service Design Thinking: Creating Exceptional Customer Experiences
• Lean Service Management: Eliminating Waste and Boosting Efficiency
• Employee Engagement and Its Impact on Service Delivery
• Harnessing Technology for Superior Service Delivery: AI, ML, and Automation
• Service Recovery and Crisis Management: Turning Negatives into Positives
• Continuous Improvement in Service: Kaizen and Six Sigma Methodologies
• Service Analytics: Using Data to Drive Decisions
• Creating a Service Culture: Aligning People, Process, and Technology

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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CourseFee

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FastTrack GBP £149
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £99
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • FullCourseAccess
  • DigitalCertificate
  • CourseMaterials
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ADVANCED CERTIFICATE IN SERVICE PERFORMANCE BOOST
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UK School of Management (UKSM)
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05 May 2025
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