Masterclass Certificate in Lean Service Thinking Models
-- ViewingNowThe Masterclass Certificate in Lean Service Thinking Models is a comprehensive course designed to equip learners with the essential skills required in today's service-oriented industries. This course emphasizes the importance of Lean Service Thinking, a powerful methodology that helps organizations eliminate waste, reduce costs, and improve customer value.
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โข Unit 1: Introduction to Lean Service Thinking Models
โข Unit 2: Value Stream Mapping in Lean Service Thinking
โข Unit 3: Understanding Customer Journey Mapping
โข Unit 4: Implementing Lean Principles in Service Design
โข Unit 5: Process Improvement Techniques in Lean Service Thinking
โข Unit 6: Continuous Improvement and Kaizen in Lean Service Models
โข Unit 7: Change Management and Employee Engagement in Lean Service Thinking
โข Unit 8: Metrics and Measurement in Lean Service Models
โข Unit 9: Lean Six Sigma and its Application in Service Thinking
โข Unit 10: Case Studies and Real-World Applications of Lean Service Thinking
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- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- ThreeFourHoursPerWeek
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