Certificate in Lean Service Quality Improvement Models
-- ViewingNowThe Certificate in Lean Service Quality Improvement Models course is a crucial program designed to equip learners with essential skills for enhancing service quality and improving operational efficiency. This course focuses on Lean principles, Six Sigma methodologies, and quality improvement models, which are in high industry demand.
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โข Introduction to Lean Service Quality Improvement Models
โข Understanding Lean Principles and Techniques
โข Implementing 5S Methodology in Service Industries
โข Value Stream Mapping for Service Organizations
โข Six Sigma: Defining, Measuring, Analyzing, Improving, and Controlling (DMAIC) Processes
โข Customer Focus: VoC and Journey Mapping
โข Process Mapping and Improvement Tools
โข Change Management and Employee Engagement in Lean Service Quality Improvement
โข Kaizen Events and Continuous Improvement in Service Quality
โข A3 Problem Solving: A Structured Approach to Lean Service Quality Improvement
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- ThreeFourHoursPerWeek
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- TwoThreeHoursPerWeek
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