Global Certificate in Lean Service Design Principles
-- ViewingNowGlobal Certificate in Lean Service Design Principles: A comprehensive course to excel in Lean Service Design. This certification focuses on the principles and practices to streamline service operations, reduce waste, and enhance customer satisfaction.
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โข Unit 1: Introduction to Lean Service Design
โข Unit 2: Lean Thinking and its Importance in Service Design
โข Unit 3: Understanding Customer Value in Service Design
โข Unit 4: Mapping Customer Journeys and Touchpoints
โข Unit 5: Identifying Waste in Service Design
โข Unit 6: Designing Efficient and Effective Services
โข Unit 7: Continuous Improvement in Lean Service Design
โข Unit 8: Lean Service Design Tools and Techniques
โข Unit 9: Implementing Lean Service Design in Practice
โข Unit 10: Measuring and Evaluating Lean Service Design Success
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- ThreeFourHoursPerWeek
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- TwoThreeHoursPerWeek
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