Professional Certificate in Lean Service Solutions Development
-- ViewingNowThe Professional Certificate in Lean Service Solutions Development is a crucial course for those looking to optimize service delivery and drive operational excellence. With a focus on lean principles, this program teaches learners how to eliminate waste, streamline processes, and improve customer satisfaction.
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โข Unit 1: Introduction to Lean Service Solutions Development
โข Unit 2: Lean Principles and Concepts
โข Unit 3: Value Stream Mapping in Service Design
โข Unit 4: Process Improvement Techniques in Lean Service Solutions
โข Unit 5: Change Management for Lean Service Solutions
โข Unit 6: Customer Experience and Engagement in Lean Service Solutions
โข Unit 7: Lean Tools and Techniques for Service Design
โข Unit 8: Performance Metrics and Continuous Improvement in Lean Service Solutions
โข Unit 9: Innovation and Creativity in Lean Service Solutions
โข Unit 10: Implementing Lean Service Solutions in Practice
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- ThreeFourHoursPerWeek
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- TwoThreeHoursPerWeek
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