Professional Certificate in Lean Service Performance Management Skills

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The Professional Certificate in Lean Service Performance Management Skills course is a comprehensive program designed to enhance your ability to streamline service operations, reduce waste, and improve productivity. This course is critical in today's industry, where businesses continually seek innovative ways to deliver high-quality services efficiently.

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AboutThisCourse

By enrolling in this course, you'll gain a deep understanding of Lean principles and how to apply them in a service context. You'll learn to identify and eliminate non-value-adding activities, improve process flow, and reduce lead times. These skills are in high demand across various industries, from healthcare to finance, manufacturing to IT services. Upon completion, you'll be equipped with essential skills for career advancement. You'll have the ability to lead Lean transformation initiatives, drive continuous improvement, and contribute to your organization's bottom line. This certificate will not only validate your expertise in Lean Service Performance Management but also distinguish you as a forward-thinking professional in the competitive job market.

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CourseDetails

• Lean Service Principles
• Value Stream Mapping for Service Operations
• Continuous Improvement Methodologies in Service Industry
• A3 Problem Solving for Lean Service Performance Management
• Standardization and Error Proofing in Service Delivery
• Lean Metrics and Performance Measurement
• Change Management and Leadership in Lean Service Organizations
• Customer-Driven Process Improvement in Lean Service Management
• Supplier Relationship Management in Lean Service Operations

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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FastTrack GBP £149
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £99
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
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PROFESSIONAL CERTIFICATE IN LEAN SERVICE PERFORMANCE MANAGEMENT SKILLS
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UK School of Management (UKSM)
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05 May 2025
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