Executive Development Programme in Lean Service Excellence: Data-Driven

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The Executive Development Programme in Lean Service Excellence: Data-Driven certificate course is a comprehensive programme designed to equip learners with essential skills for career advancement in today's data-driven world. This course is of utmost importance for professionals looking to enhance their knowledge and skills in Lean Service Excellence and data-driven decision-making.

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AboutThisCourse

With the increasing demand for data-driven strategies in the service industry, this programme is tailored to meet the industry's needs. Learners will gain a deep understanding of Lean Service Excellence principles, tools, and techniques, enabling them to streamline processes, eliminate waste, and improve customer satisfaction. Furthermore, this course will equip learners with the skills to analyze and interpret data to make informed decisions, thereby improving service delivery and overall business performance. By completing this course, learners will distinguish themselves as leaders in the service industry, capable of driving growth and innovation through data-driven strategies.

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CourseDetails


• Lean Service Excellence: An Overview
• Data-Driven Decision Making in Lean Service Excellence
• The Importance of Metrics in Lean Service Excellence
• Value Stream Mapping for Service Operations
• Lean Six Sigma Methodology in Service Excellence
• Continuous Improvement and Innovation in Lean Service Excellence
• Change Management and Leadership in Lean Service Excellence
• Customer Experience Management in Lean Service Excellence
• Process Improvement Techniques for Service Excellence
• Strategies for Sustaining Lean Service Excellence

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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FastTrack GBP £149
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
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StandardMode GBP £99
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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EXECUTIVE DEVELOPMENT PROGRAMME IN LEAN SERVICE EXCELLENCE: DATA-DRIVEN
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UK School of Management (UKSM)
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05 May 2025
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