Executive Development Programme in Service Operations Performance Enhancement
-- ViewingNowThe Executive Development Programme in Service Operations Performance Enhancement is a certificate course designed to empower professionals with the necessary skills to optimize service operations. This programme emphasizes the importance of service operations in driving business growth and customer satisfaction.
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โข Service Operations Strategy & Performance Metrics
โข Customer Experience Management & Design Thinking
โข Lean Six Sigma & Process Improvement in Service Operations
โข Service Supply Chain Management & Inventory Control
โข Technology & Innovation in Service Operations
โข Change Management & Employee Engagement
โข Continuous Improvement & Operational Excellence
โข Service Operations Financial Management & Cost Control
โข Quality Management & Total Quality Management (TQM)
โข Strategic Workforce Planning & Talent Management
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- NotAccreditedRecognized
- NotRegulatedAuthorized
- ComplementaryFormalQualifications
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- ThreeFourHoursPerWeek
- EarlyCertificateDelivery
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- TwoThreeHoursPerWeek
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