Advanced Certificate in Service Operations Planning Techniques
-- ViewingNowThe Advanced Certificate in Service Operations Planning Techniques is a comprehensive course designed to enhance your expertise in service operations planning. This certification focuses on essential skills such as strategic decision-making, performance improvement, and capacity management.
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โข Advanced Service blueprinting: Designing and optimizing service processes
โข Demand forecasting and capacity management in service operations
โข Lean principles and tools in service operations planning
โข Quality management and Six Sigma methodologies in service operations
โข Supply chain management and logistics for service operations
โข Performance measurement and monitoring in service operations planning
โข Change management and continuous improvement strategies
โข Human factors and talent management in service operations planning
โข Customer experience (CX) strategy and design for advanced service operations
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