Executive Development Programme in Lean Service Blueprint Development
-- viewing nowThe Executive Development Programme in Lean Service Blueprint Development is a certificate course designed to empower professionals with the essential skills for optimizing service delivery. This programme emphasizes the importance of Lean principles in streamlining processes, reducing waste, and improving customer experience.
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Course Details
• Lean Service Blueprinting
• Understanding Lean Principles
• Service Design Thinking
• Process Mapping and Value Stream Analysis
• Customer Journey Mapping
• Touchpoint Analysis
• Identifying Waste in Service Delivery
• Lean Tools and Techniques for Service Blueprinting
• Implementing and Managing Lean Service Blueprints
• Continuous Improvement in Service Blueprinting
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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