Certificate in Sales Communication Skills: Persuasive Techniques
-- ViewingNowThe Certificate in Sales Communication Skills: Persuasive Techniques is a comprehensive course designed to enhance your ability to influence and persuade in sales situations. This program emphasizes the importance of effective communication, enabling learners to build rapport, read buyer behavior, and deliver compelling sales presentations.
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โข Understanding Sales Communication
โข Importance of Persuasive Techniques in Sales
โข Building Rapport and Trust with Customers
โข Effective Listening and Questioning Skills
โข Features, Advantages, and Benefits (FAB) Selling
โข Overcoming Objections through Persuasion
โข Closing Techniques for Successful Sales
โข Handling Customer Complaints and Negativity
โข Following Up and Maintaining Customer Relationships
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