Global Certificate in Lean Service Innovation Solutions
-- ViewingNowThe Global Certificate in Lean Service Innovation Solutions is a comprehensive course designed to equip learners with essential skills for optimizing service operations. This certificate program emphasizes the importance of Lean principles in driving service innovation and improving customer value.
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โข Unit 1: Introduction to Lean Service Innovation
โข Unit 2: Lean Principles and Concepts
โข Unit 3: Mapping Value Streams in Service Delivery
โข Unit 4: Identifying and Eliminating Waste in Services
โข Unit 5: Process Improvement Methods for Lean Service Innovation
โข Unit 6: Design Thinking and Customer-Centric Approaches
โข Unit 7: Building a Culture of Continuous Improvement
โข Unit 8: Lean Six Sigma and Quality Management
โข Unit 9: Innovation Metrics and Performance Measurement
โข Unit 10: Case Studies in Global Lean Service Innovation Solutions
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