Global Certificate in Lean Service Service Process Automation
-- ViewingNowThe Global Certificate in Lean Service Process Automation is a comprehensive course designed to meet the growing industry demand for experts who can streamline service operations and enhance productivity. This certification equips learners with essential skills to automate service processes, eliminate waste, and improve service quality.
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โข Unit 1: Introduction to Lean Service
โข Unit 2: Service Process Automation Basics
โข Unit 3: Lean Principles in Service Process Automation
โข Unit 4: Mapping Service Delivery Systems
โข Unit 5: Identifying Value Streams in Service Automation
โข Unit 6: Eliminating Waste in Service Processes
โข Unit 7: Implementing Continuous Improvement in Service Automation
โข Unit 8: Standardization and Documentation in Lean Service Process Automation
โข Unit 9: Performance Metrics and Data Analysis in Service Automation
โข Unit 10: Change Management and Leadership in Lean Service Process Automation
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