Global Certificate in Lean Service Service Process Automation
-- ViewingNowThe Global Certificate in Lean Service Process Automation is a comprehensive course designed to meet the growing industry demand for experts who can streamline service operations and enhance productivity. This certification equips learners with essential skills to automate service processes, eliminate waste, and improve service quality.
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⢠Unit 1: Introduction to Lean Service
⢠Unit 2: Service Process Automation Basics
⢠Unit 3: Lean Principles in Service Process Automation
⢠Unit 4: Mapping Service Delivery Systems
⢠Unit 5: Identifying Value Streams in Service Automation
⢠Unit 6: Eliminating Waste in Service Processes
⢠Unit 7: Implementing Continuous Improvement in Service Automation
⢠Unit 8: Standardization and Documentation in Lean Service Process Automation
⢠Unit 9: Performance Metrics and Data Analysis in Service Automation
⢠Unit 10: Change Management and Leadership in Lean Service Process Automation
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