Executive Development Programme in Lean Service Solutions
-- ViewingNowThe Executive Development Programme in Lean Service Solutions is a certificate course designed to provide professionals with the essential skills to drive operational excellence and customer satisfaction. This program emphasizes the importance of lean principles in service industries, where waste can significantly impact profitability and customer experience.
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โข Lean Service Solutions Overview
โข Value Stream Mapping in Lean Service Solutions
โข Understanding Customer Value and Waste Elimination
โข Process Improvement Techniques in Lean Service Solutions
โข Change Management and Leadership in Lean Service Transformation
โข Kaizen and Continuous Improvement in Service Delivery
โข Lean Six Sigma for Service Excellence
โข Performance Metrics and Measurement in Lean Service Solutions
โข Implementing Lean Service Solutions in Real-World Scenarios
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