Executive Development Programme in Lean Service Solutions
-- ViewingNowThe Executive Development Programme in Lean Service Solutions is a certificate course designed to provide professionals with the essential skills to drive operational excellence and customer satisfaction. This program emphasizes the importance of lean principles in service industries, where waste can significantly impact profitability and customer experience.
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⢠Lean Service Solutions Overview
⢠Value Stream Mapping in Lean Service Solutions
⢠Understanding Customer Value and Waste Elimination
⢠Process Improvement Techniques in Lean Service Solutions
⢠Change Management and Leadership in Lean Service Transformation
⢠Kaizen and Continuous Improvement in Service Delivery
⢠Lean Six Sigma for Service Excellence
⢠Performance Metrics and Measurement in Lean Service Solutions
⢠Implementing Lean Service Solutions in Real-World Scenarios
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