Executive Development Programme in Lean Service Process Improvement Solutions
-- ViewingNowThe Executive Development Programme in Lean Service Process Improvement Solutions is a certificate course designed to provide professionals with the essential skills to optimize service operations. This program emphasizes the importance of lean principles, focusing on eliminating waste, reducing variability, and increasing flow in service processes.
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โข Unit 1: Introduction to Lean Service Process Improvement Solutions
โข Unit 2: Value Stream Mapping in Service Organizations
โข Unit 3: Waste Reduction in Service Processes
โข Unit 4: Process Flow and Standardization
โข Unit 5: Continuous Improvement and Kaizen Events
โข Unit 6: Lean Metrics and Performance Measurement
โข Unit 7: Change Management and Employee Engagement
โข Unit 8: Lean Leadership and Cultural Transformation
โข Unit 9: Case Studies in Lean Service Process Improvement
โข Unit 10: Sustaining Lean Improvements and Continuous Learning
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