Executive Development Programme in Lean Service Process Improvement Solutions
-- ViewingNowThe Executive Development Programme in Lean Service Process Improvement Solutions is a certificate course designed to provide professionals with the essential skills to optimize service operations. This program emphasizes the importance of lean principles, focusing on eliminating waste, reducing variability, and increasing flow in service processes.
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⢠Unit 1: Introduction to Lean Service Process Improvement Solutions
⢠Unit 2: Value Stream Mapping in Service Organizations
⢠Unit 3: Waste Reduction in Service Processes
⢠Unit 4: Process Flow and Standardization
⢠Unit 5: Continuous Improvement and Kaizen Events
⢠Unit 6: Lean Metrics and Performance Measurement
⢠Unit 7: Change Management and Employee Engagement
⢠Unit 8: Lean Leadership and Cultural Transformation
⢠Unit 9: Case Studies in Lean Service Process Improvement
⢠Unit 10: Sustaining Lean Improvements and Continuous Learning
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