Global Certificate in Service Process Improvement: Lean Practices
-- ViewingNowThe Global Certificate in Service Process Improvement: Lean Practices course is a comprehensive program designed to enhance service delivery by teaching lean principles and practices. This course is critical for professionals seeking to streamline processes, reduce wastage, and improve efficiency in the service industry.
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โข Service Improvement Fundamentals
โข Understanding Lean Principles
โข Mapping Service Delivery Processes
โข Identifying Value Streams in Service
โข Removing Service Waste with Lean Techniques
โข Continuous Improvement and Kaizen in Service
โข Standardization and Training in Lean Service
โข Metrics and Measurement for Lean Service
โข Change Management and Implementation in Service
โข Achieving Customer Satisfaction and Loyalty with Lean Service
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