Certificate in Lean Service Delivery Models: Career Growth
-- ViewingNowThe Certificate in Lean Service Delivery Models is a career growth certificate course that empowers learners with essential skills for optimizing service operations. This course focuses on the importance of Lean methodologies in service delivery, teaching learners how to eliminate waste, streamline processes, and enhance customer value.
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โข Introduction to Lean Service Delivery Models
โข Understanding Customer Value in Lean Service Delivery
โข Mapping Value Streams in Service Delivery
โข Identifying and Eliminating Waste in Service Delivery
โข Implementing Continuous Improvement in Service Delivery
โข Lean Principles for Process Improvement
โข Change Management in Lean Service Delivery
โข Measuring Success with Key Performance Indicators (KPIs) in Lean Service Delivery
โข Building a Culture of Lean Service Delivery
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