Certificate in Lean Service Delivery Models: Career Growth
-- ViewingNowThe Certificate in Lean Service Delivery Models is a career growth certificate course that empowers learners with essential skills for optimizing service operations. This course focuses on the importance of Lean methodologies in service delivery, teaching learners how to eliminate waste, streamline processes, and enhance customer value.
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⢠Introduction to Lean Service Delivery Models
⢠Understanding Customer Value in Lean Service Delivery
⢠Mapping Value Streams in Service Delivery
⢠Identifying and Eliminating Waste in Service Delivery
⢠Implementing Continuous Improvement in Service Delivery
⢠Lean Principles for Process Improvement
⢠Change Management in Lean Service Delivery
⢠Measuring Success with Key Performance Indicators (KPIs) in Lean Service Delivery
⢠Building a Culture of Lean Service Delivery
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