Executive Development Programme in Service Strategy Development: Essentials
-- ViewingNowThe Executive Development Programme in Service Strategy Development: Essentials is a certificate course designed to empower professionals with the skills to drive service strategy in their organizations. In today's experience-driven economy, service strategy is critical for business success, and this course meets the growing industry demand for experts in this field.
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โข Service Strategy
โข Value Proposition Design
โข Customer Experience Management
โข Service Blueprinting
โข Service Innovation and Differentiation
โข Service Operations Management
โข Metrics and Analytics in Service Strategy
โข Change Management in Service Organizations
โข Employee Engagement and Service Culture
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