Masterclass Certificate in Lean Service Excellence: Lean Excellence Practices
-- ViewingNowThe Masterclass Certificate in Lean Service Excellence: Lean Excellence Practices is a comprehensive course designed to equip learners with essential skills for career advancement in the modern service industry. This course focuses on Lean principles, which have gained significant importance in today's business landscape, with organizations increasingly seeking to optimize processes, reduce waste, and improve customer satisfaction.
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โข Lean Service Excellence: Introduction
โข Understanding Lean Principles and Concepts
โข Value Stream Mapping in Lean Service Excellence
โข Implementing Lean Tools and Techniques
โข Continuous Improvement and Kaizen in Service Organizations
โข Lean Six Sigma Methodology
โข Change Management and Leadership in Lean Service Excellence
โข Process Improvement and Standardization
โข A3 Problem Solving in Lean Service Excellence
โข Measuring Lean Service Excellence Performance
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