Masterclass Certificate in Lean Service Excellence: Lean Excellence Practices
-- ViewingNowThe Masterclass Certificate in Lean Service Excellence: Lean Excellence Practices is a comprehensive course designed to equip learners with essential skills for career advancement in the modern service industry. This course focuses on Lean principles, which have gained significant importance in today's business landscape, with organizations increasingly seeking to optimize processes, reduce waste, and improve customer satisfaction.
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⢠Lean Service Excellence: Introduction
⢠Understanding Lean Principles and Concepts
⢠Value Stream Mapping in Lean Service Excellence
⢠Implementing Lean Tools and Techniques
⢠Continuous Improvement and Kaizen in Service Organizations
⢠Lean Six Sigma Methodology
⢠Change Management and Leadership in Lean Service Excellence
⢠Process Improvement and Standardization
⢠A3 Problem Solving in Lean Service Excellence
⢠Measuring Lean Service Excellence Performance
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