Executive Development Programme in Service Strategy: Strategic Decision-Making
-- ViewingNowThe Executive Development Programme in Service Strategy: Strategic Decision-Making certificate course is a comprehensive program designed to empower professionals with the skills necessary to drive service strategy in today's dynamic business environment. This course emphasizes the importance of making informed strategic decisions to gain a competitive advantage in the service industry.
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โข Service Strategy and its Importance
โข Understanding Customer Needs and Expectations
โข Service Design and its Role in Service Strategy
โข Competitive Analysis and Positioning in Service Strategy
โข Strategic Decision-Making in Service Context
โข Financial Analysis and Budgeting for Service Strategy
โข Implementing and Managing Service Strategy
โข Continuous Improvement and Innovation in Service Strategy
โข Metrics and Measurement in Service Strategy
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