Executive Development Programme in Service Strategy: Strategic Decision-Making
-- ViewingNowThe Executive Development Programme in Service Strategy: Strategic Decision-Making certificate course is a comprehensive program designed to empower professionals with the skills necessary to drive service strategy in today's dynamic business environment. This course emphasizes the importance of making informed strategic decisions to gain a competitive advantage in the service industry.
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⢠Service Strategy and its Importance
⢠Understanding Customer Needs and Expectations
⢠Service Design and its Role in Service Strategy
⢠Competitive Analysis and Positioning in Service Strategy
⢠Strategic Decision-Making in Service Context
⢠Financial Analysis and Budgeting for Service Strategy
⢠Implementing and Managing Service Strategy
⢠Continuous Improvement and Innovation in Service Strategy
⢠Metrics and Measurement in Service Strategy
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