Masterclass Certificate in Objection Handling: Effective Strategies
-- ViewingNowThe Masterclass Certificate in Objection Handling: Effective Strategies is a comprehensive course designed to equip learners with the essential skills to handle objections in sales and customer service effectively. This certification program is crucial for anyone looking to advance their career in sales, customer service, or negotiation roles, as it teaches you how to address customer concerns confidently and professionally.
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⢠Understanding Objections in Sales
⢠Identifying Common Sales Objections
⢠Effective Listening and Questioning Techniques
⢠Framework for Objection Handling
⢠Empathy and Rapport Building in Objection Handling
⢠Overcoming Price Objections
⢠Defusing Tough Objections with Confidence
⢠Utilizing Trial Closes and Assumptive Language
⢠Best Practices for Objection Handling Role-Plays
⢠Continuous Improvement in Objection Handling Skills
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