Masterclass Certificate in Objection Handling: Effective Strategies
-- ViewingNowThe Masterclass Certificate in Objection Handling: Effective Strategies is a comprehensive course designed to equip learners with the essential skills to handle objections in sales and customer service effectively. This certification program is crucial for anyone looking to advance their career in sales, customer service, or negotiation roles, as it teaches you how to address customer concerns confidently and professionally.
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โข Understanding Objections in Sales
โข Identifying Common Sales Objections
โข Effective Listening and Questioning Techniques
โข Framework for Objection Handling
โข Empathy and Rapport Building in Objection Handling
โข Overcoming Price Objections
โข Defusing Tough Objections with Confidence
โข Utilizing Trial Closes and Assumptive Language
โข Best Practices for Objection Handling Role-Plays
โข Continuous Improvement in Objection Handling Skills
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- NotAccreditedRecognized
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- ThreeFourHoursPerWeek
- EarlyCertificateDelivery
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- TwoThreeHoursPerWeek
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