Global Certificate in Sales Coaching Skills Mastery
-- ViewingNowThe Global Certificate in Sales Coaching Skills Mastery is a comprehensive course designed to empower sales professionals with the essential skills required to excel in today's dynamic sales environment. This course highlights the importance of sales coaching, a critical driver of sales performance and long-term success.
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⢠Sales Coaching Fundamentals: Understanding the importance and benefits of sales coaching, differentiating between coaching and other forms of sales training, and identifying the key skills and attributes of successful sales coaches.
⢠Needs Assessment and Goal Setting: Identifying the sales performance gaps of individual sales reps and teams, setting SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals, and developing a customized coaching plan.
⢠Active Listening and Questioning Techniques: Applying advanced communication skills to build rapport, understand the seller's perspective, and uncover underlying challenges and opportunities.
⢠Performance Feedback and Development Planning: Delivering constructive feedback, addressing performance issues, and creating a development plan that includes actionable steps, resources, and timelines.
⢠Skill Reinforcement and Accountability: Implementing strategies to reinforce new skills, monitor progress, and ensure accountability, including the use of metrics and key performance indicators (KPIs).
⢠Building a Coaching Culture: Fostering a supportive and collaborative environment that encourages continuous learning, growth, and improvement, and aligns with the organization's values and goals.
⢠Leveraging Technology for Sales Coaching: Utilizing sales coaching software, platforms, and tools to streamline processes, enhance communication, and track progress and results.
⢠Advanced Sales Coaching Techniques: Exploring advanced coaching methodologies, such as the GROW (Goal, Reality, Options, Will) model, and the use of role-playing, simulations, and other experiential learning techniques.
⢠Measuring Sales Coaching Effectiveness: Establishing metrics and benchmarks to evaluate the impact of sales coaching on individual and team performance, and making data-driven decisions to optimize coaching strategies and outcomes.
Note: This list is not exhaustive and may vary based on the specific needs and goals
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