Global Certificate in Sales Coaching Skills Mastery
-- ViewingNowThe Global Certificate in Sales Coaching Skills Mastery is a comprehensive course designed to empower sales professionals with the essential skills required to excel in today's dynamic sales environment. This course highlights the importance of sales coaching, a critical driver of sales performance and long-term success.
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โข Sales Coaching Fundamentals: Understanding the importance and benefits of sales coaching, differentiating between coaching and other forms of sales training, and identifying the key skills and attributes of successful sales coaches.
โข Needs Assessment and Goal Setting: Identifying the sales performance gaps of individual sales reps and teams, setting SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals, and developing a customized coaching plan.
โข Active Listening and Questioning Techniques: Applying advanced communication skills to build rapport, understand the seller's perspective, and uncover underlying challenges and opportunities.
โข Performance Feedback and Development Planning: Delivering constructive feedback, addressing performance issues, and creating a development plan that includes actionable steps, resources, and timelines.
โข Skill Reinforcement and Accountability: Implementing strategies to reinforce new skills, monitor progress, and ensure accountability, including the use of metrics and key performance indicators (KPIs).
โข Building a Coaching Culture: Fostering a supportive and collaborative environment that encourages continuous learning, growth, and improvement, and aligns with the organization's values and goals.
โข Leveraging Technology for Sales Coaching: Utilizing sales coaching software, platforms, and tools to streamline processes, enhance communication, and track progress and results.
โข Advanced Sales Coaching Techniques: Exploring advanced coaching methodologies, such as the GROW (Goal, Reality, Options, Will) model, and the use of role-playing, simulations, and other experiential learning techniques.
โข Measuring Sales Coaching Effectiveness: Establishing metrics and benchmarks to evaluate the impact of sales coaching on individual and team performance, and making data-driven decisions to optimize coaching strategies and outcomes.
Note: This list is not exhaustive and may vary based on the specific needs and goals
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- ThreeFourHoursPerWeek
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