Executive Development Programme in Lean Service Design Skills
-- ViewingNowThe Executive Development Programme in Lean Service Design Skills certificate course is a crucial programme designed to meet the growing industry demand for professionals with expertise in lean service design. This course emphasizes the importance of delivering efficient and effective services, focusing on customer value and eliminating waste.
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⢠Lean Service Design Principles
⢠Understanding Customer Journey Mapping
⢠Process Mapping and Value Stream Analysis
⢠Design Thinking and Ideation Techniques
⢠Prototyping and Iterative Development
⢠Lean Service Design Tools and Techniques
⢠Change Management and Implementation Strategies
⢠Measuring Success: Metrics and KPIs in Lean Service Design
⢠Continuous Improvement and Innovation in Lean Service Design
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