Professional Certificate in Objection Handling: Effective Communication

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The Professional Certificate in Objection Handling: Effective Communication is a crucial course designed to empower learners with the necessary skills to tackle common objections in sales and customer service. This certificate program highlights the importance of active listening, empathy, and clear communication in overcoming obstacles and closing deals.

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AboutThisCourse

In an era where customer satisfaction is paramount, the ability to address objections effectively is in high demand across various industries. By enrolling in this course, learners will develop the confidence and competence to handle objections professionally, fostering positive relationships with clients and customers. Upon completion, learners will be equipped with essential skills for career advancement, including improved negotiation tactics, enhanced problem-solving abilities, and an increased understanding of customer needs. Stand out in the competitive job market and maximize your potential with the Professional Certificate in Objection Handling: Effective Communication.

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CourseDetails

• Understanding Objections
• Active Listening and Empathy in Objection Handling
• Identifying Customer Needs and Desires
• Overcoming Objections with Persuasive Communication
• Effective Questioning Techniques in Objection Handling
• Handling Difficult Customers and Situations
• Building Rapport and Trust with Customers
• Following Up and Closing the Sale after Overcoming Objections
• Utilizing Body Language and Tone of Voice in Objection Handling
• Role-Playing and Practice Techniques for Improved Objection Handling Skills

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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CourseFee

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FastTrack GBP £149
CompleteInOneMonth
AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £99
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • FullCourseAccess
  • DigitalCertificate
  • CourseMaterials
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PROFESSIONAL CERTIFICATE IN OBJECTION HANDLING: EFFECTIVE COMMUNICATION
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UK School of Management (UKSM)
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05 May 2025
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