Masterclass Certificate in Lean Service Techniques: Essentials
-- ViewingNowThe Masterclass Certificate in Lean Service Techniques: Essentials is a comprehensive course designed to equip learners with the essential skills required to drive operational excellence and efficiency in the service industry. This certification program focuses on imparting knowledge on Lean principles, tools, and techniques that are critical for delivering exceptional customer service while reducing waste and costs.
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โข Unit 1: Introduction to Lean Service Techniques
โข Unit 2: History and Principles of Lean Service
โข Unit 3: Value Stream Mapping in Lean Service
โข Unit 4: Waste Reduction in Service Operations
โข Unit 5: Continuous Improvement and Kaizen in Service
โข Unit 6: Standardization and Training in Lean Service
โข Unit 7: A3 Problem Solving in Lean Service
โข Unit 8: Lean Metrics and Measurement
โข Unit 9: Change Management and Leadership in Lean Service
โข Unit 10: Applying Lean Service Techniques in Practice
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- ThreeFourHoursPerWeek
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