Professional Certificate in Lean Service Delivery Effectiveness Excellence
-- ViewingNowThe Professional Certificate in Lean Service Delivery Effectiveness Excellence is a comprehensive course designed to enhance your expertise in streamlining service delivery operations. This certification focuses on imparting the knowledge and skills required to eliminate waste, reduce variability, and optimize the flow of services, leading to improved productivity and customer satisfaction.
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โข Lean Concepts and Principles
โข Mapping Value Streams in Service Delivery
โข Identifying and Eliminating Waste in Service Delivery
โข Lean Six Sigma: Combining Lean and Six Sigma Methodologies
โข Continuous Improvement: Kaizen and A3 Problem-Solving
โข Standardization and Continuous Flow in Service Delivery
โข Employee Engagement and Cultural Transformation for Lean Success
โข Metrics and Measurement for Lean Service Delivery
โข Lean Project Management and Change Management
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EntryRequirements
- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- NotAccreditedRecognized
- NotRegulatedAuthorized
- ComplementaryFormalQualifications
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- ThreeFourHoursPerWeek
- EarlyCertificateDelivery
- OpenEnrollmentStartAnytime
- TwoThreeHoursPerWeek
- RegularCertificateDelivery
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