Professional Certificate in Lean Service Customer Service Systems
-- ViewingNowThe Professional Certificate in Lean Service Customer Service Systems is a comprehensive course designed to transform learners into Lean Service professionals. This certification course is crucial in today's customer-centric world where efficiency and quality of service are paramount.
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โข Unit 1: Introduction to Lean Service Customer Service Systems
โข Unit 2: Lean Principles and Practices in Customer Service
โข Unit 3: Value Stream Mapping in Lean Service Systems
โข Unit 4: Customer Focus and Continuous Improvement in Lean Service
โข Unit 5: Process Mapping and Optimization in Lean Service Systems
โข Unit 6: Standardization and Training in Lean Service Customer Service
โข Unit 7: Performance Metrics and Data Analysis in Lean Service Systems
โข Unit 8: Change Management and Implementation in Lean Service Customer Service
โข Unit 9: Lean Six Sigma and its Application in Customer Service
โข Unit 10: Case Studies and Real-World Examples of Lean Service Systems
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- NotAccreditedRecognized
- NotRegulatedAuthorized
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- ThreeFourHoursPerWeek
- EarlyCertificateDelivery
- OpenEnrollmentStartAnytime
- TwoThreeHoursPerWeek
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