Masterclass Certificate in Service Innovation Implementation: Smarter Outcomes
-- ViewingNowThe Masterclass Certificate in Service Innovation Implementation: Smarter Outcomes course is a comprehensive program designed to equip learners with essential skills for career advancement in the rapidly evolving service industry. This course emphasizes the importance of implementing service innovation to achieve smarter outcomes and drive business growth.
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โข Unit 1: Introduction to Service Innovation Implementation
โข Unit 2: Understanding Customer Needs & Expectations
โข Unit 3: Service Design Thinking & Methodologies
โข Unit 4: Lean Service Innovation & Agile Implementation
โข Unit 5: Service Blueprinting & Prototyping
โข Unit 6: Change Management in Service Organizations
โข Unit 7: Digital Transformation & Smart Service Solutions
โข Unit 8: Metrics & Analytics for Service Innovation
โข Unit 9: Stakeholder Engagement & Communication
โข Unit 10: Achieving Smarter Outcomes Through Continuous Improvement
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- ThreeFourHoursPerWeek
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