Global Certificate in Service Quality: Quality Management Practices

Name: Global Certificate in Service Quality: Quality Management Practices
Price: 149 GBP
Availability: InStock

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The Global Certificate in Service Quality: Quality Management Practices course is a comprehensive program designed to enhance the understanding of service quality and its management. This course highlights the importance of service quality in today's competitive business landscape, where customer satisfaction and loyalty are critical for success.

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AboutThisCourse

With a strong emphasis on practical skills and real-world applications, this course equips learners with the necessary tools and techniques to improve service quality, increase customer satisfaction, and reduce costs. Learners will gain a deep understanding of quality management principles, including process improvement, performance measurement, and customer feedback analysis. As businesses continue to prioritize customer experience and service quality, the demand for skilled professionals in this field is on the rise. By completing this course, learners will be well-positioned to advance their careers in a variety of industries, including hospitality, healthcare, finance, and technology. In summary, the Global Certificate in Service Quality: Quality Management Practices course is a valuable investment for any professional looking to enhance their skills, increase their value to employers, and advance their career in the field of service quality management.

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CourseDetails

• Service Quality
• Quality Management Principles
• Customer Service and Satisfaction
• Continuous Improvement Processes
• Quality Metrics and Measurement Tools
• Service Quality Management Systems
• Employee Engagement and Training
• Service Recovery and Complaint Handling
• Service Quality Analytics and Reporting

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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CourseProvidesPractical

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NotRegulatedAuthorized
ComplementaryFormalQualifications

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FastTrack GBP £149

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £99

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FlexibleLearningPace

TwoThreeHoursPerWeek
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GLOBAL CERTIFICATE IN SERVICE QUALITY: QUALITY MANAGEMENT PRACTICES

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UK School of Management (UKSM)

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05 May 2025

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