Certificate in Lean Service Quality: Career Growth
-- ViewingNowThe Certificate in Lean Service Quality is a career growth certificate course that empowers learners with essential skills for professional development in the service industry. This course highlights the importance of Lean principles and how they can be applied to improve service quality, eliminate waste, and increase productivity.
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โข Unit 1: Introduction to Lean Service Quality
โข Unit 2: Lean Principles and Concepts
โข Unit 3: Value Stream Mapping in Service Industries
โข Unit 4: Waste Reduction in Service Operations
โข Unit 5: Continuous Improvement Methodologies
โข Unit 6: Quality Management and Six Sigma in Service Delivery
โข Unit 7: Customer Satisfaction and Experience Management
โข Unit 8: Change Management and Employee Engagement in Lean Service Quality
โข Unit 9: Metrics and Analytics in Lean Service Quality
โข Unit 10: Career Growth and Professional Development in Lean Service Quality
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- NotAccreditedRecognized
- NotRegulatedAuthorized
- ComplementaryFormalQualifications
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- ThreeFourHoursPerWeek
- EarlyCertificateDelivery
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- TwoThreeHoursPerWeek
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