Executive Development Programme in Lean Service Lean Culture Development

-- viewing now

The Executive Development Programme in Lean Service Lean Culture Development is a certificate course designed to provide professionals with the essential skills to drive operational excellence and cultural transformation in their organizations. This program emphasizes the importance of Lean principles in delivering exceptional customer value and improving service efficiency.

5.0
Based on 7,655 reviews

7,823+

Students enrolled

GBP £ 149

GBP £ 215

Save 44% with our special offer

Start Now

About this course

With the increasing industry demand for Lean expertise, this course equips learners with the necessary tools to streamline service operations, reduce waste, and foster a culture of continuous improvement. By completing this program, learners will gain a competitive edge in their careers, showcasing their ability to lead change, optimize processes, and enhance organizational performance. The course content includes hands-on learning experiences, case studies, and real-world applications, ensuring that learners can directly apply their newfound skills in their work environments. By fostering a deep understanding of Lean Service principles, this course empowers professionals to make informed decisions, drive innovation, and contribute to their organization's long-term success.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course Details

• Introduction to Lean Service · Understanding the principles and concepts of Lean Service, its benefits, and how it can be applied in various service industries.
• Value Stream Mapping · Identifying and analyzing the current state of a service process, visualizing the flow of value, and designing a future state with improved efficiency and effectiveness.
• Waste Reduction · Identifying and eliminating non-value-added activities and waste in service processes, improving overall service quality and customer satisfaction.
• Continuous Improvement · Implementing a culture of continuous improvement and problem-solving, encouraging employees to identify and solve problems on an ongoing basis.
• Employee Engagement · Engaging employees in the Lean Service journey, providing training, coaching, and support, and empowering them to take ownership of service processes.
• Standardization · Developing standardized work procedures, reducing variation and inconsistency, and improving the predictability and reliability of service processes.
• Customer Focus · Understanding customer needs and expectations, and designing service processes that meet and exceed those needs.
• Metrics · Defining, measuring, and tracking key performance indicators (KPIs) for service processes, and using data to drive continuous improvement.
• Change Management · Managing change effectively, overcoming resistance, and ensuring successful implementation of Lean Service principles and practices.

Note: This list is not exhaustive and can be customized based on specific needs and goals of the Executive Development Programme.

Career Path

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track: GBP £149
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode: GBP £99
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
EXECUTIVE DEVELOPMENT PROGRAMME IN LEAN SERVICE LEAN CULTURE DEVELOPMENT
is awarded to
Learner Name
who has completed a programme at
UK School of Management (UKSM)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment