Global Certificate in Sales Customer Acquisition
-- ViewingNowThe Global Certificate in Sales Customer Acquisition is a comprehensive course designed to empower learners with essential sales skills demanded by the industry. This certification focuses on teaching modern sales techniques, prospecting strategies, and effective communication tactics to acquire and retain customers.
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Détails du cours
• Sales Fundamentals: Understanding the Sales Funnel, Building Rapport, Identifying Customer Needs
• Prospecting Techniques: Researching Leads, Generating Referrals, Utilizing Social Media
• Effective Communication: Active Listening, Questioning Techniques, Adapting to Communication Styles
• Closing Techniques: Overcoming Objections, Negotiating, Closing the Sale
• Customer Relationship Management: Building Loyalty, Managing Customer Expectations, Handling Customer Complaints
• Sales Metrics: Tracking Sales Performance, Setting Goals, Analyzing Sales Data
• Ethics in Sales: Maintaining Integrity, Responsible Selling, Avoiding Deceptive Practices
• Sales Technology: CRM Systems, Sales Intelligence Tools, Automation
• Global Sales Strategies: Understanding Cultural Differences, Tailoring Sales Approaches, Expanding into International Markets
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