Certificate in Consultative Selling Techniques: Results-Oriented
-- ViewingNowThe Certificate in Consultative Selling Techniques: Results-Oriented course is a comprehensive program designed to equip learners with essential skills for career advancement in sales. This course emphasizes the importance of consultative selling, a solution-based sales approach that focuses on understanding the client's needs and providing tailored solutions.
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โข Understanding Consultative Selling Techniques: This unit will introduce the concept of consultative selling and how it differs from traditional selling methods. It will cover the key principles of consultative selling and its benefits. โข Identifying Customer Needs: This unit will focus on how to effectively identify customer needs through active listening, questioning techniques, and understanding body language. โข Building Rapport and Relationships: This unit will discuss the importance of building rapport and relationships with customers in consultative selling. It will cover strategies for building trust and credibility with customers. โข Presenting Solutions: This unit will teach how to present solutions to customers in a consultative selling approach. It will cover how to tailor solutions to customer needs, handle objections, and close deals. โข Overcoming Objections: This unit will focus on how to handle common objections that customers may have during the sales process. It will cover strategies for addressing objections and turning them into opportunities. โข Follow-up and Relationship Management: This unit will discuss the importance of follow-up and relationship management in consultative selling. It will cover strategies for maintaining customer relationships and ensuring customer satisfaction. โข Sales Metrics and Performance Tracking: This unit will teach how to measure sales performance and track progress towards sales goals. It will cover key sales metrics and how to use them to improve sales performance.
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