Certificate in Consultative Selling Techniques: Results-Oriented
-- ViewingNowThe Certificate in Consultative Selling Techniques: Results-Oriented course is a comprehensive program designed to equip learners with essential skills for career advancement in sales. This course emphasizes the importance of consultative selling, a solution-based sales approach that focuses on understanding the client's needs and providing tailored solutions.
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⢠Understanding Consultative Selling Techniques: This unit will introduce the concept of consultative selling and how it differs from traditional selling methods. It will cover the key principles of consultative selling and its benefits. ⢠Identifying Customer Needs: This unit will focus on how to effectively identify customer needs through active listening, questioning techniques, and understanding body language. ⢠Building Rapport and Relationships: This unit will discuss the importance of building rapport and relationships with customers in consultative selling. It will cover strategies for building trust and credibility with customers. ⢠Presenting Solutions: This unit will teach how to present solutions to customers in a consultative selling approach. It will cover how to tailor solutions to customer needs, handle objections, and close deals. ⢠Overcoming Objections: This unit will focus on how to handle common objections that customers may have during the sales process. It will cover strategies for addressing objections and turning them into opportunities. ⢠Follow-up and Relationship Management: This unit will discuss the importance of follow-up and relationship management in consultative selling. It will cover strategies for maintaining customer relationships and ensuring customer satisfaction. ⢠Sales Metrics and Performance Tracking: This unit will teach how to measure sales performance and track progress towards sales goals. It will cover key sales metrics and how to use them to improve sales performance.
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