Certificate in Sales Relationship Building: Trust-Based Selling
-- viewing nowThe Certificate in Sales Relationship Building: Trust-Based Selling is a comprehensive course designed to empower learners with essential skills for career advancement in sales. This program emphasizes the importance of building trust-based relationships, a critical factor in successful sales.
5,438+
Students enrolled
GBP £ 149
GBP £ 215
Save 44% with our special offer
About this course
100% online
Learn from anywhere
Shareable certificate
Add to your LinkedIn profile
2 months to complete
at 2-3 hours a week
Start anytime
No waiting period
Course Details
• Understanding Trust-Based Selling: This unit will cover the basics of trust-based selling, its importance, and how it differs from traditional sales methods.
• Building Rapport with Customers: This unit will delve into the significance of building rapport with customers, including techniques to effectively connect with them and establish long-term relationships.
• Active Listening and Communication Skills: This unit will focus on the importance of active listening and effective communication in sales, and how they help build trust with customers.
• Identifying Customer Needs and Pain Points: This unit will cover how to identify customer needs and pain points, and how addressing them can help build trust and close sales.
• Proposal and Presentation Techniques: This unit will explore the best ways to present proposals to customers, with a focus on making them engaging, informative, and persuasive.
• Overcoming Objections: This unit will teach salespeople how to address and overcome common objections that customers may have, with a focus on maintaining trust and respect throughout the process.
• Following Up and Maintaining Relationships: This unit will cover the importance of follow-up and maintaining long-term relationships with customers, and how they can help increase sales and referrals.
• Ethics and Professionalism in Sales: This unit will focus on the ethical considerations and professional standards that salespeople must adhere to in order to build trust and maintain a positive reputation.
• Measuring Sales Success and Continuous Improvement: This unit will cover the key metrics that salespeople should track in order to measure their success and identify areas for improvement.
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
Why people choose us for their career
Loading reviews...
Frequently Asked Questions
Course fee
- 3-4 hours per week
- Early certificate delivery
- Open enrollment - start anytime
- 2-3 hours per week
- Regular certificate delivery
- Open enrollment - start anytime
- Full course access
- Digital certificate
- Course materials
Get course information
Earn a career certificate
